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Questions people ask Memocult

Printing, materials, sizes, delivery and orders — answered by the team that prints them.

Wall Art & Posters8Custom Posters & Make Your Own4Photo Books & Albums3Memory Frames3Retro & Polaroid Prints18Orders & Delivery3Payments & Account2AR Wall Preview4

Posters

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Ready-Made Wall Art

Where can I buy anime posters online in India?

Memocult's anime wall art hub at /wall-art/anime carries designs across Dragon Ball Z, Naruto and Attack on Titan, available as posters, canvas, acrylic or metal prints. Use "View on your wall" AR on any design page to preview it before ordering.

What wall art suits a living room in India?

Memocult curates living-room wall art at /wall-art/room/living-room — sets and single prints sized for sofa and TV walls, available in poster, canvas, acrylic or metal. Preview any piece on your actual wall with the built-in AR button before buying.

Cricket poster India, MS Dhoni poster?

Memocult sells an MS Dhoni cricket-legend poster at /wall-art/sports/cricket/ms-dhoni-cricket-legend-poster, printed on paper, canvas, acrylic or metal with optional framing, shipped across India.

Materials & Sizes

What materials can I print wall art on at Memocult?

Memocult prints wall art on paper (matte, glossy or pearl finish), canvas (rolled, gallery-wrap or framed), acrylic, and metal. You choose material and finish per design before ordering.

What poster sizes does Memocult offer?

Memocult's posters run the ISO A-series from A5 up to A2, plus split/collage layouts for Make Your Own orders. Exact sizes available vary by design and are shown on each product page.

What's the difference between matte and glossy poster paper?

Memocult offers matte, glossy and pearl paper finishes for its posters — matte reduces glare and fingerprints, glossy gives punchier colour and contrast, pearl sits between the two with a subtle sheen. Pick the finish per order.

Can I order a split canvas (3-piece) wall art?

Yes — Memocult sells split/3-piece canvas wall art at /wall-art/format/split, and the Make Your Own split-panel editor at /customax/make lets you build one from your own photo too.

Custom Posters & Make Your Own

I want customised posters, where should I order from in India?

Memocult lets you upload your own photo and turn it into a custom poster at /customax/make — pick a size, preview it live in 3D, and use "View on your wall" AR to check the fit before you pay. It ships across India, printed to order.

Can I make a poster from my own photo online?

Yes — Memocult's Make Your Own tool at /customax/make takes any photo you upload and turns it into a poster, split-panel wall art, or collage. You choose the material (paper, canvas, acrylic or metal) and size, then order print-ready.

What's the difference between a custom poster and a photo collage on Memocult?

Memocult's custom poster (/customax/make) prints one uploaded image full-frame; its memory-frame collage (/customax/memory-frames) arranges multiple photos into one design inside a template. Both are made-to-order and both support the same AR "View on your wall" preview before checkout.

Can I make a split or 3-panel wall art from my photo?

Yes — Memocult's Make Your Own tool at /customax/make includes a split-panel mode that slices one uploaded photo across multiple canvas or acrylic panels, sized and hung as one piece.

Photo Books & Albums

Custom photo book India, where to order?

Memocult prints custom photo books in India at /customax/photobook — pick a template, drop in your photos, and its layout tool auto-fills the pages (or you fine-tune every spread). Hardcover and softcover options ship across India.

How many photos do I need for a photo book?

Most Memocult photo book templates at /customax/photobook hold 20–80 photos depending on page count; the editor shows live capacity as you add pages, so you can add or drop images to fit.

Can I edit my photo book after I've placed the order?

No — once you place a Memocult photo book order at /customax/photobook it locks for print. You can duplicate the draft to reorder with edits, but the paid order itself can't be changed.

Frames & Memory Frames

Personalised photo frame for a gift, India?

Memocult's memory frames at /customax/memory-frames turn multiple uploaded photos into one custom collage frame — pick a template, arrange your photos, and preview the finished frame on your wall in AR before you order.

What occasions are memory frames good for?

Memocult's memory frames (/customax/memory-frames) are built for gifting occasions — anniversaries, birthdays, weddings, and housewarmings — by arranging a customer's own photos into one custom collage template.

Gifting

Best personalised gift for Diwali/anniversary in India?

Memocult's memory frames at /customax/memory-frames turn a customer's own photos into a custom collage gift, built for occasions like Diwali, anniversaries and weddings, and previewable on the recipient's wall in AR before you order.

Getting Started

How do I upload my photos?

It's super easy! Once you subscribe, you'll get access to our WhatsApp bot. Simply send your photos to the bot chat anytime throughout the month. We'll collect them and prepare your prints.

What photo formats are supported?

We accept JPEG, PNG, and HEIC formats. For best results, use high-resolution images (at least 1080x1080 pixels). Our system automatically optimizes them for printing.

How do I connect to the WhatsApp bot?

After subscribing, you'll receive a welcome email with a link to connect to our WhatsApp bot. Simply click the link and send 'Hi' to get started!

Can I add captions to my photos?

Yes! When sending photos to our WhatsApp bot, you can add a caption that will be printed on your polaroid. Just type your caption before or after sending the photo.

Shipping & Delivery

When will I receive my prints?

We process all orders at the end of the month and ship them out within the first week of the following month. You'll receive a tracking link as soon as your package is on its way.

Is the shipping free?

Yes! Shipping is included in your subscription plan. There are no hidden fees at checkout.

Do you ship internationally?

Currently, we ship within India. We're working on expanding to international locations soon. Stay tuned for updates!

How can I track my order?

Once your order is shipped, you'll receive an email and WhatsApp message with the tracking link. You can also check your order status in your dashboard.

Billing & Subscriptions

What happens if I don't use all my credits?

No worries! If you have an active subscription, your unused credits rollover to the next month. You can build up a collection and print a bumper pack whenever you're ready. Rollover credits are valid only for the next month.

Can I cancel my subscription?

Yes, absolutely. You can cancel or pause your subscription anytime from your dashboard with just one click. No questions asked.

What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and popular wallets. All payments are processed securely through Razorpay.

Can I upgrade or downgrade my plan?

Yes! You can change your plan anytime from your dashboard. If you upgrade, you'll get immediate access to the additional credits. If you downgrade, the change takes effect from your next billing cycle.

Product & Quality

What paper do you use for prints?

We use premium 300 GSM matte photo paper that gives a beautiful, professional finish. Our polaroids have the classic white border that makes them perfect for decorating.

What sizes are available?

Polaroids come in the classic 3.5x4.25 inch size. Posters are available in A4, A3, and A2 sizes. All prints are designed to look stunning on your wall!

How is the print quality?

We use professional-grade printing technology with vibrant, fade-resistant inks. Your memories deserve the best, and we deliver gallery-quality prints every time.

Troubleshooting

My photos aren't uploading. What should I do?

First, check your internet connection. If the issue persists, try sending the photos one at a time. Make sure the file size is under 20MB. Still having trouble? Contact us on WhatsApp!

I didn't receive my tracking information.

Check your spam folder first. If you still can't find it, log into your dashboard to view your order status, or message us on WhatsApp and we'll help you out.

My prints arrived damaged. What now?

We're so sorry to hear that! Please send us photos of the damaged prints on WhatsApp within 48 hours of delivery, and we'll send you replacements free of charge.

Delivery & Returns

How long does Memocult delivery take across India?

Memocult ships wall art across India in 3–5 business days on standard shipping (2 business days express)—after roughly 2 business days of print production.

Trust & Print Quality

Is Memocult an Indian company / made in India?

Memocult is an India-based print-on-demand studio; its storefront's registered address country is India and its home market, pricing and delivery are India-first.

How does Memocult's print-on-demand process work (why isn't it in stock)?

Memocult prints every order to order rather than holding stock — each wall-art or custom piece is produced after you order it, which is why production takes about 2 business days before it ships.

Gift Cards

Are there gift cards I can buy on Memocult?

Yes — Memocult sells gift cards at /gift-cards, redeemable as payment (not a discount code) against any order on the site.

Can I send a Memocult gift card instead of picking a design?

Yes — Memocult sells gift cards at /gift-cards that the recipient redeems as payment toward any product on the site, letting them choose their own design.

AR Preview

Can I see wall art on my wall before buying?

Yes — every Memocult wall-art design page has a "View on your wall" button that opens your phone camera and places a true-to-size render of that print on your actual wall. It works on phone and tablet; on desktop it prompts you to continue on mobile.

How does Memocult's AR wall preview work?

Memocult's AR preview is a one-tap "View on your wall" button on the design page: it launches your phone's camera, lets you scan a wall, then places and repositions the print at real scale. No app download needed — it runs in the mobile browser.

Does the AR preview work on a laptop or desktop?

No — Memocult's "View on your wall" AR preview requires a phone or tablet camera; opening it on a desktop shows a message to continue on your phone instead of launching AR.

Can I preview a custom photo frame on my wall before ordering?

Yes — Memocult's memory-frame customizer at /customax/memory-frames has the same "View on your wall" AR button as its wall-art pages, so you can place your custom collage frame on your actual wall before checkout.

Still stuck?

Message us on WhatsApp and a human answers — usually the same day. For the exact terms on delivery, refunds and replacements, read the policies.

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